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How do I permanently delete my account?

2026-08-02 · help-centre article · Higgsfield · original

Topic: Higgsfield platform & ecosystem (also: Cost, credits & plans) · mode: Reference

This Higgsfield help article of 2 August 2026 explains how to delete your account yourself, under Manage Account, Personal Profile, Manage Account Deletion. Deletion cancels the subscription and removes all generations, trained characters and projects, but signing back in within 30 days restores everything. After that, Higgsfield keeps only data required by law, anonymised data and content already used to train its models, which cannot be separated from them.

What is said

  • Can I recover my account, and short answers on payments, credits and lost access

What is said

★ — how much it matters to the source.

  • ★★★ Deleting a Higgsfield account is self-service: Manage Account, Personal Profile, Manage Account Deletion. · Higgsfield AI
  • ★★★ Deleting a Higgsfield account cancels the subscription automatically and removes all generations, trained characters and projects.
  • ★★★ For 30 days after confirming deletion, a Higgsfield account can be restored by signing back in, with content and settings intact; after 30 days deletion is permanent.
  • ★★ Before deleting a Higgsfield account, Higgsfield advises downloading anything worth keeping, saving generations manually from Assets.
  • ★★ Credits left on a deleted Higgsfield account are lost and cannot be transferred, refunded or restored; restoring the account within the 30-day window brings the balance back. · credit
  • ★ Billing information of a deleted Higgsfield account is held and removed by Stripe under its own privacy policy.
  • ★★★ After the 30-day window Higgsfield deletes content and personal data from its active systems, with three exceptions: data it must keep by law, anonymised data that no longer identifies the user, and content already used to train AI models, which cannot be separated from models already trained; deleted content is not used for training going forward.
  • ★★ A user who cannot access a Higgsfield account can email support@higgsfield.ai from any address; after verifying identity, the team can delete the account manually.

Mentioned

credit · Soul · Stripe

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