Can I get a refund for a subscription I never used?
2026-08-01 · help-centre article · Higgsfield · original
Topic: Cost, credits & plans · mode: Reference
Higgsfield's help centre (1 August 2026) explains that a never-used subscription is refunded under the standard conditions (initial purchase, within 7 days or as local law permits, zero credits used) minus a service fee of up to 6%, that usage is measured only by credits spent, and that refunds are all-or-nothing.
What is said
- Questions on the window, logging in, free generations and other jurisdictions
What is said
★ — how much it matters to the source.
- ★★★ A Higgsfield subscription that was never used can be refunded if it is the initial purchase, within 7 days or as local law permits, with zero credits used; a service fee of up to 6% applies and an approved refund cancels the subscription at once. · credit
- ★★ Higgsfield counts a subscription as unused when no subscription credits have been spent since the purchase; logging in, browsing models or opening the interface does not count as usage. · credit
- ★★ Free generations and Unlimited model generations on Higgsfield deduct no credits, so using them does not affect eligibility for a refund of an unused subscription. · Higgsfield Unlimited, credit
- ★★★ Higgsfield gives no partial refund of a subscription: if any credits have been used, no refund can be issued, however many credits remain. · credit
- ★ When requesting a refund of an unused Higgsfield subscription, Higgsfield advises adding a note that no credits were used, which speeds up verification.
Mentioned
Central: credit
Also: Higgsfield Unlimited
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